Third Party Maintenance: buiding on customer fedback to continuously deliver desired features and user experiences

Introduction

Ensuring that your platform continuously outperforms customer expectations and competition

Third Party Maintenance (TPM) is the process of continuously improving your platform by bringing new features and by ensuring continuous and complete application availability.

This phase of each marketplace’s lifecycle relies on the customer feedback loop to deploy client driven improvements continuously to each platform.

A backlog of tasks is constituted from customer requests and feedback. Tasks are then selected for development typically at a rhythm of 2 week sprint cycles.

third party maintenance Created with Sketch.

Team configuration

Build a dedicated team for intensive improvement cycles or rely on our shared teams to steadily develop your marketplace

  • Shared team

    Launch a steady stream of new features with your shared marketplace development team

    A shared development team offers an affordable and reasoned approach to steadily launching new features and evolutions. Giving you access to all the resources and experience available at Cocolabs, this approach provides you with a limitless scope of evolutions while streamlining your investments over time.

    As your marketplace’s business volume increases, you can at any moment switch to a fully dedicated team to accelerate feature deployments and accelerate their time to market.

  • Dedicated team

    Deploy more features faster by setting up your entirely dedicated development team

    Dedicated teams are perfectly adapted to highly competitive marketplace spaces. Feature output is maximized, and teams are built according to your needs: frontend, backend, devops, designers, project managers and QAs are selected according to previous experience and to the nature of the backlog that will be deployed.

    Additionally to high output levels, your team also evolves to meet future requirements. For example, if the backlog shows only a temporary period of strong frontend evolutions, the team is adapted accordingly for the required duration.

Methodology and operational rollout

Third Party Maintenance follows Rapid Application Development principles through an Agile project management methodology

A backlog is a list of features and tasks that have been earmarked for release on the platform. Cocolabs typically follows a 2 week production and release cycle in order to maximize productivity and quality and to accelerate time to market of future features.

Group 15 Created with Sketch.
Show Graph
Group 15 Created with Sketch.

Team configuration

Cocolabs provides you with a single point of contact that coordinates the entirety of the production resources dedicated to your project

Standart team configuration

team config Customer relations Assistant project manager Lead Cocorico developer Lead UI/UX Production director Specification engineer Lead custom developer SysAdmin / Devops Frontend developer UI designer Backend developer Quality assurance HTML/CSS integrator Project manager Product owner (client)
Show Graph
team config Customer relations Assistant project manager Lead Cocorico developer Lead UI/UX Production director Specification engineer Lead custom developer SysAdmin / Devops Frontend developer UI designer Backend developer Quality assurance HTML/CSS integrator Project manager Product owner (client)

Launch your marketplace with confidence

Contact a project manager and find out how Cocolabs can meet your needs.

Find out in a few minutes if our services are suitable for your project and get more information about our marketplace solution, as well as costs and lead times.