Designing a service marketplace for great user experiences
Service marketplace design is about providing familiar interfaces enhanced with a dash of amazement
Service marketplaces are still a novelty for many users. They do not follow the standard e-commerce approach, yet we instantly recognize them. AirBNB, Upwork, Thumbtack, BlaBlaCar, Fiverr, or Doctolib, somehow, all look very similar. You instantly know you will not be purchasing a product; you’re not looking for a shopping cart, the search engine is different, the layout is particular and yet this is a familiar environment.
Cocolabs approaches service marketplace design by providing users with interfaces they know and like while ensuring a strong alignment between your value proposition and the target audience. And in the midst of this, we always add that little something that makes each one of our marketplaces shine in the crowd.
Methodology and operational rollout
Adapted design methodologies for service marketplaces
The design process at Cocolabs builds upon the previously designed specifications and wireframes. Design phases continue to be centered around user stories to help project ourselves into the interactions that they will follow.
Examples
Discover the service marketplaces we have designed for companies accross the world and spanning numerous industries
Launch your marketplace with confidence
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