Third Party Maintenance: buiding on customer fedback to continuously deliver desired features and user experiences
Ensuring that your online marketplace software continuously outperforms customer expectations and competition
Third Party Maintenance (TPM) is the process of continuously improving your platform by bringing new features and by ensuring continuous and complete application availability.
This phase of each marketplace’s lifecycle relies on the customer feedback loop to deploy client driven improvements continuously to each platform.
A backlog of tasks is constituted from customer requests and feedback. Tasks are then selected for development typically at a rhythm of 2 week sprint cycles.
A shared development team offers an affordable and reasoned approach to steadily launching new features and evolutions. Giving you access to all the resources and experience available at Cocolabs, this approach provides you with a limitless scope of evolutions while streamlining your investments over time.
As your marketplace’s business volume increases, you can at any moment switch to a fully dedicated team to accelerate feature deployments and accelerate their time to market.
Dedicated teams are perfectly adapted to highly competitive marketplace spaces. Feature output is maximized, and teams are built according to your needs: frontend, backend, devops, designers, project managers and QAs are selected according to previous experience and to the nature of the backlog that will be deployed.
Additionally to high output levels, your team also evolves to meet future requirements. For example, if the backlog shows only a temporary period of strong frontend evolutions, the team is adapted accordingly for the required duration.