The B2C Marketplace for the city of Washington DC

It's like thumbtack.com. Except it's for public services.

  • #commoditized_services
  • #GtoC
  • e-government
  • Marketplace type: E-government for inspection services
  • Website: dcra.dc.gov
  • Tech stack: Cocorico, Symfony4, MongoDB, Google Maps API, Stripe…
  • Industry: Government

The DCRA has launched a marketplace that brings on-demand services to the public sector

The mission of the government agency Department of Consumer and Regulatory Affairs (DCRA) is to protect the health, safety, economic interests, and quality of life of residents, businesses, and visitors in the District of Columbia by issuing licenses and permits, conducting inspections, enforcing building, housing, and safety codes, regulating land use and development, and providing consumer education and advocacy services. All of this through a B2C marketplace!

DCRA is embracing a solution that will decrease the wait in scheduling an inspection and which provides job opportunities for District residents.

The Department of Consumer and Regulatory Affairs uses the Cocorico marketplace solution and employs the following features:

  • Layman friendly vendor onboarding for private contractors
  • Calendar synchronization of inspector schedules
  • Verification and moderation of vendor accounts and service offerings
  • Vendor services and prices are set by the administrator
  • Permit number management
  • Offline payment flows

Cocolabs also provided its expertise in the following fields:

  • Consultancy services in defining the functional specifications
  • Support for operational teams, of which administrators

Launch your marketplace with confidence

Get in touch with a project manager and discover how Cocolabs can meet your needs.

Discover in just a few minutes if our services are suited to your project and get more information on our marketplace solution, its costs and turnaround time.