Global delivery models are paramount to the internationalisation of service companies

service marketplaces time zones

GMDs allow you to use time zones differences to produce a 24/7 service delivery chain.   “That precioues commodity – time!” Seneca   Introduction A 1st-century Roman philosopher, Seneca, would console his dear friend Lucilius of the hardships of existence in these words, still famous today: “nothing is ours, except time.” For the Stoics, time,… Continue reading Global delivery models are paramount to the internationalisation of service companies

“Services resist offshoring”: common sense or reality?

If you need a new haircut or if your pet is sick and needs to see a vet, you wouldn’t book someone living thousands of miles away –not even five– would you? At least, not if you can help it. This article discusses whether services are protected from offshoring or, on the contrary, subject to… Continue reading “Services resist offshoring”: common sense or reality?

Why B2B marketplaces will replace your services procurement solutions

In the future, you are likely to replace your Services Procurement Solutions (SPS) by a specialized B2B service marketplace. Here’s why: SPS have been treating services as if they were products. In this article, we’re going to look more closely at how B2B service marketplaces compare to Services Procurement Solutions (SPS). Are B2B service marketplaces a… Continue reading Why B2B marketplaces will replace your services procurement solutions

Services marketplace top the unicorn galaxy, and there is room for more

The valuation of the top 200 unicorns shows that the first three positions are held by service marketplaces. The paradox is that, service marketplaces represent only 8% of the business models adopted by unicorns. In a previous article, we’ve shown why selling services is not like selling products. In this article, we’ve examined the most recent unicorn… Continue reading Services marketplace top the unicorn galaxy, and there is room for more