Thales, the B2B marketplace for discovering innovative services
Thales, Europe’s second largest defense contractor, uses Second to operate a digital services marketplace that enables companies around the world to discover, try and then buy digital solutions offered by their partner network and internal business units.
Encompassing powerful data analytics tools and sales management workflows, the “Trustnest” marketplace helps Thales project their offer worldwide, tighten their partner network, and onboard new customers efficiently.
The tremendous value generated by each new customer has cemented this marketplace as the cornerstone of Thales’ digitalization of services.
ItaliaOnline: the B2C marketplace that transforms directories into a wide range of services
Italia Online is Italy’s largest internet company. Offering a vast array of services, it is namely the operator of the Italian yellow pages (Pagine Gialle). Italia Online chose Second to transform the yellow pages into a transactional service marketplace. Following a multi-vertical strategy, the first services category to shift to the marketplace model is home services. Boasting more than 50,000 service providers, this marketplace enables a new revenue stream for IOL, drives new business to service providers, and helps customers book their services online easily.
With PgCasa.it, ItaliaOnline wanted to offer a credible alternative to the traditional way of doing business in the home service industries.
DXRX: the platform setting a new paradigm for Precision Medicine
DXRX enables a vibrant marketplace where all stakeholders in Precision Medicine come to find trusted partners for collaborating on Precision Medicine diagnostics in a secure, standardized way. A DXRX collaboration is an opportunity for multiple stakeholders, including pharmaceutical companies, laboratories, and diagnostic testing providers to work together to solve real-world testing challenges while also ensuring every patient gets the treatment they deserve. Users can work on any aspect of diagnostic development and commercialization, by joining sponsored collaborations or creating their own on the marketplace. This is setting a new industry standard for the launch of precision medicine therapies.
City of Paris: the rental marketplace for local commerce
The City of Paris commercial property rental marketplace coordinates the real estate offerings of multiple government organizations. This marketplace effectively enables local authorities to give local shops and businesses access to prime real estate at competitive prices. This policy enables local communities to maintain access to important local services such as bakeries, butchers, cafés, and book shops.
WeFarmUp: the world’s largest B2B ecommerce platform to connect farmers
Farmers have to make important investments in equipment in an environment where the price of their production is constantly fluctuating. Wefarmup is a B2B ecommerce platform that helps farmers rent their farming equipment to other farmers.
Wefarmup helps farmers increase revenues and savings, and provides access to specialized machinery without the need to make heavy and long-term investments.
Together we can build the next
20 years ago the world stood in awe as we discovered that we would soon be able to buy any product online.
Today we're witnessing the same revolution with regards to the service industry. Call it service marketplaces, the platform economy, sharing economy, in every case these companies are bringing the sale of services online. And in this process they are undoing previous monopolies and creating new ones.
Join the biggest niche in the world: the service industry.
The world’s most trusted service marketplace solution
Second is the worlds most popular marketplace solution to sell services. It is used by hundreds of platforms around the world who rely on it for day to day operations. Second is available through an open source license, or through the Enterprise Edition for more demanding projects.
An expert team with over 100 service marketplace launches
Our team is composed of experts who have previously operated marketplaces, consulted for them, or acted as part of the development or operational team. Having hands on experience in this field provides our customers with a proactive approach that pools our collective experience towards your platform's success.
A customer centric approach focusing on agility
Cocolabs practices Agile project management and Rapid Application Development to deliver the MVP of your marketplace within 30 days. This first version of your marketplace platform serves as the foundation of future iterations based on the customer feedback loop.
Second offers geolocation features that enable vendors to manage service location, departure points, area coverage, mobility costs, time of travel, while obfuscating the precise of each vendor in order to reduce platform leakage.
Calendar management enables vendors to set when each service is available, and whether the price varies over time. Our marketplace solution also enables vendors to synchronize their calendars across multiple software providers.
Most service platforms (Uber, AirBNB, Fiverr…) do not handle purchases through a shopping cart, but rather through a booking engine. Second offers a highly optimized booking engine that increases conversion rates and customer satisfaction.
Marketplace business models are varied and can be cumulable. Second delivers business model solutions such as taking commissions on transactions, subscriptions for vendors and clients, lead generation fees and many more.
Second holds certifications from international and regional Payment Services Providers. This enables marketplaces to operate within the regulatory frameworks enforced across the globe, in multiple currencies.